We are currently investigating performance issues with the Onpage Crawler. Users may experience significant delays or timeouts when starting or running crawls. Our team is actively working on a fix and we will post an update as soon as the issue is resolved.

2025-08-22 13:40 We have resolved the performance issue affecting the Onpage Crawler. Projects are now being made available gradually and should be fully accessible again shortly. We apologize for any inconvenience this may have caused.

Daily visibility values for today (2025-07-30) are delayed for desktop and mobile. We are actively working on fixing the data processing.

Currently, some of our Onpage projects are experiencing a bug in the keyword section. This issue might manifest for users as the page displaying “No results” or the history showing keywords without accompanying data.
We are actively working on resolving this issue. We apologize for any inconvenience caused and will inform you immediately once the problem has been fixed.

2025-07-23 08:45 The Onpage projects are now partially displaying keyword data again. Users may still experience incomplete data as historical data isn’t yet fully available, so ranking change data can’t be displayed. We are actively working on a full resolution and will provide an update as soon as the issue is completely fixed.

2025-07-24 08:02 We are continuing to work on resolving the issue affecting Onpage projects. We will provide an update as soon as the issue is resolved.

2025-07-25 08:25 We have identified the root cause of the issue affecting historic data in Onpage projects and expect to fully resolve the problem next week. We will provide an update as soon as the issue is resolved.

2025-07-30 08:25 We have identified and resolved the initial issue affecting data in Onpage projects. Data is now flowing into the project overview as expected. Due to the error, there is a gap in historical data between July 21st and July 30th. We are currently working to manually backfill this missing data. We will provide an update once this final step is complete and the issue is fully resolved.

2025-07-30 We have successfully resolved the issue affecting Onpage projects where data was intermittently missing. The root cause has been addressed, and the previously missing data has been manually restored. All Onpage projects should now display complete and accurate information.

Daily visibility values for today (2025-07-07) are delayed for some countries desktop and mobile. This affects desktop and mobile data. We are actively working on fixing the data processing.

We are currently experiencing an issue that prevents downloads from working as expected. Our developers are investigating and working on a solution.

2025-04-14 10:55: The download functionality has been fully restored. However, we are currently still seeing issues with access to legacy assets. This includes previously uploaded files, logos, avatars, and other media. Our engineering team is actively investigating the root cause and is working to restore full access as soon as possible.

2025-04-15: The issue is fixed by today.

In the past few days, Google has made changes to the localization of search results for some queries. As a result, we have also made adjustments today to continue providing nationwide, non-localized search results in the research features of SISTRIX. It may take a few days for these changes to become visible across the entire dataset.

SISTRIX is currently showing zero-value VI for some domains. This is a display error and not a data collection error.
We are currently working on a fix and will update this notice when the problem is solved.

2024-11-13: The issue is fixed.

Google recently adjusted the appearance of organic results for certain finance-related keywords. As a result, there were instances where we were unable to accurately identify organic results in all cases. This issue was limited to searches conducted on smartphones and only affected search terms that included specific financial integrations. We are currently working on improving the identification of these organic results and on importing the correct data into SISTRIX.

2024-10-10: The issue is fixed by today

Daily visibility values for today (2024-07-26) are delayed for desktop and mobile. We are actively working on fixing the data processing.

SISTRIX is currently experiencing service issues. We are actively working on fixing this.

Google has made some significant changes to the format of some organic results. In some cases we were unable to analyse the complete SERP. We are now working on a fix that will allow us to fully re-evaluate the SERP.

2024-05-22: The problem is fixed by today.

SISTRIX is currently experiencing service issues. We are actively working on fixing this.

Weekly visibility values for today (2024-04-15) are delayed for desktop and mobile. We are actively working on fixing the data processing.

Google has changed the layout of knowledge panels in SERPs. This is currently causing problems when processing search result pages in SISTRIX. We are actively working on fixing the error and will inform you here when the problem has been solved.

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2024-03-13 09:55: We have already implemented a solution to the problem and are currently in the process of implementing it in our systems. We will inform you here when the process is complete.

2024-03-15: The issue is fixed by today.

SISTRIX is currently experiencing service issues. We are actively working to fix a security certificate issue and you may see an error message until we fix the issue.

Between 11:49 and 12:10 there were problems with the availability of the SISTRIX Platform. The issues have been resolved, we are keeping an eye on the situation and making every effort to ensure that it does not occur again.

The data from the live visibility index for Germany, Austria, Sweden and Turkey is currently partially being displayed as showing levels that are too high. We are aware of the problem and are working on a solution.

2023-10-04 08:50: We continue to work on fixing the root cause of the problem. Until the final solution is implemented, the correct visibility data from Monday, 2023-10-02 will be displayed for the time being.

2023-10-04 16:00 Correct Live Visibility values are now being shown for Germany (Mobile). We expect the daily data point for tomorrow to be correct based on this as well.

2023-10-04 20:15 Correct Live Visibility values are now being shown for Austria (Mobile).

2023-10-05 13:25 Correct Live Visibility values are now being shown for Sweden (Mobile).

2023-10-05 20:20 Correct Live Visibility values are now being shown for Turkey (Mobile).

Daily visibility values for today (2023-09-30) are delayed for DE desktop. We are actively working on fixing the data processing.

SISTRIX is currently experiencing performance problems in some projects. In some cases, ranking data and project visibility index may not be available. We are currently working on fixing the cause of the problem and making the data available again as quickly as possible.

SISTRIX is currently experiencing service issues. We are actively working to  fix server load issues and you may see a maintenance notice as we bring servers back online.

Daily visibility values for today (2023-07-11) are delayed for some countries. This affects desktop data only (i.e. not mobile device data) and is limited to these countries: BR, FR, PL. We are actively working on fixing the data processing.

The problem is fixed and daily visibility data is available for all countries and devices

In order to keep in track with dynamic nature of the Google search results in the future, we have made improvements to the calculation of the project Visibility Index. For most projects, this only results in minor shifts, but for some there may be major changes.
To ensure historical comparability, we have also recalculated the historical project visibility values for some projects based on the improved calculation.

Unfortunately, SISTRIX for Amazon is currently not available. We are actively working on fixing this.

As we are currently working on improvements to the onpage projects, ranking changes may not be displayed correctly. For example, already existing rankings might be marked as “new”. We are actively working on fixing this.

2023-06-27: The issue is fixed by today.

Daily visibility values for today (2023-06-14) are delayed for DE mobile and UK desktop. We are actively working on fixing the data processing.

2022-06-14: The problem is fixed and daily visibility data is available for all countries and devices.

For several weeks now, Google has been making efforts to no longer provide 100 organic hits for all keywords and devices. We expect this development to continue in the future and that only 10 to 20 organic hits will be offered by default for most search queries. This development has an impact on the number of measured Top100 rankings in SISTRIX. It has no impact on the visibility index, the determined SEO traffic or the value of SEO traffic.

Daily visibility data delivery for today (2022-05-28) is delayed for all countries and devices. However, the live visibility index is up to date and available for all countries and devices.

2022-05-29: The problem is fixed and daily visibility data is available for all countries and devices.

Daily visibility values for today (2023-05-19) are delayed for some countries. This affects desktop data only (i.e. not mobile device data) and is limited to these countries: AT, BR, ES, FR, NL, US. We are actively working on fixing the data processing.

2023-05-22: The issue is fixed by today

During August 31, 2022, spam filters for our messaging system were adjusted. The new settings rejected more messages as spam than expected. As a result, not all messages were successfully delivered to us during the period until mid-afternoon, September 5th, 2022.

Google has made changes to the appearance of organic results for some keywords. These changes meant that we did not recognise organic results correctly in all cases. Only smartphone search results were affected. Likewise, only search terms that contained a certain type of Local integration were affected. We have since corrected the identification of these organic hits and are importing correct data into SISTRIX.

Until now, the SERP integration “People Also Ask” (PAA) has pushed an organic result off the first page of Google search results. While normally ten organic results are displayed on the first page, there were only nine results when the box “People Also Ask” was visible. Google has now modified this approach and displays ten organic results and, additionally, the PAA SERP feature. As a result, the visibility index of many domains increases, as the organic visibility of this box is now distributed.

Recently, Google has adjusted the appearance of multiple results from the same domain in the mobile SERPs. Whereas these merged hits were previously limited to two results and only took up one of the ten available organic slots on the first page, more organic hits are now also displayed in a results card. Unlike before, however, each of these hits takes the place of an organic slot. We have adjusted the treatment of the results in SISTRIX accordingly. As a result, a few domains with strong brands and a correspondingly large number of organic hits for high-traffic keywords gain noticeably in visibility.